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Rockwell National Rockwell National
  • KITCHENS
  • PORTFOLIO
  • ABOUT US
  • FAQ
  • EXTERIORS
  • CONTACT US

FAQ / Support Center

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Will you take out a permit on my project?

Yes – we take our all required permits for projects.

Who is responsible for the day-to-day job site activity?

Our Site Supervisor is responsible to manage day-to-day activity at your job site, and will provide project updates.

What’s the difference between an estimate and a quote?

An estimate is a guide to a renovation’s most likely price range. In most cases, this estimate is pretty accurate. A quote, on the other hand, spells out the exact price and the details or qualifiers involved.

What are your payment terms?

The majority of you project is pay-as-you-go. This means you pay as the work is completed.

How long will my project take?

This depends on the project itself. A bathroom renovation can be completed in 3 weeks or less while a kitchen may take 4-5 weeks, with more extensive ones taking longer. A complete house makeover or a major addition could take 10-16 weeks. On all projects we strive to minimize the time frame.

To what associations do you belong?

We belong to the Canadian Construction Association. We’re also a Baeumler-approved contractor and have our CARAHS Working At Heights training.

Do you have an office?

Yes – we are located at 7 Raymond Street, St. Catharines, Ontario.

Do you have a business license?

Yes – available upon request.

What types of projects do you do?

We do bathrooms, kitchens, basements, full homes, additions, and custom builds.

Can you provide references?

Yes – you can request a list by emailing info@rockwellnational.com.

Are you insured?

Yes. Through CSIO certification, we carry $5 million liability coverage.

What type of contract system do you use?

We use the accredited Canadian Construction Documents Committee Contracts (CCDC). This model helps you by providing a fair, transparent, and low risk project management structure (see below for more details). It is widely-used, with more than 50,000 contracts being utilized annually.

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Niagara Region, Stoney Creek, Hamilton, Burlington, Oakville

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